Swanwick has a 30 day satisfaction guarantee on all non-prescription products. We would be happy to assist you with a free exchange or return for refund within these first 30 days. Just contact firstname.lastname@example.org and our friendly Customer Support Team will be glad to assist you.
You can view our non-prescription return policy here: Swanwick Sleep Return Policy
We cover any issues relating to defects on prescription products, but as prescription lenses are custom-made to order, we are unable to process exchanges or returns on prescription Swannies. You can our Custom Prescription Return Policy here: Prescription Swannies Return Policy